Pre-Paid Document Storage and Archive Security Services in Australia

One-time cost for security and compliance including collection, tracking, storage and destruction. Our pre-paid closed file archiving solution is secure and affordable with no hidden costs.

COMPLETE ARCHIVING

Secure, reliable, affordable with no hidden costs.

Whether your organisation is in the field of law, conveyancing, finance, insurance or healthcare, we can provide you with an outsourced solution that meets your requirements.

| We offer entirely outsourced, scheduled or on-demand secure archive culling, packing, barcoding and indexing services performed by our experienced and specially trained staff.

WHY USE TIMG?

The perfect closed file archiving service

Save time, space and money

Frees space and staff and eliminates the hassle of archiving.

Document lifespan inclusion

Enables the lifetime cost of file retention to be recovered from the client.

Security and access for closed files

Closed files are securely stored, precisely tracked and available on demand.

Compliance and Standards

Operations certified and/or compliant with the highest Industry standards.

Lawfirm

“I’ve been in private practice for 30 years. Your service is the best thing I’ve done.”

Finance company

“The service we get from TIMG is better than we get from any other company. And I don’t just mean storage companies – your service is better than any other company we deal with.”

The TIMG Complete Archiving solution includes:

Barcodes for boxes/files supplied

Prior to collection, TIMG will provide you with a set of unique barcode stickers. By attaching these to individual files or Archive boxes, you will ensure quick and easy identification of items in storage with us via our secure online portal.

Files collected by TIMG

When ready, we will collect your documents/boxes from your premises and will transport these in TIMG fleet vehicles which are satellite tracked and monitored. We do not employ the services of third party couriers.

Files digitised to PDF

Our quality scanners and our data entry services accurately capture and convert your files and records into a PDF so they can be electronically hosted and searched on our portal. Your scanned documents will be available 24/7.

Files catalogued and hosted securely online

Have your complete legal file database imported into our online system with data fields including: Matter Number, Client Name, Open and Closed Dates and Destruction Date.

Files available online 24/7

Our Operations teams are on call 24/7 and will process and deliver your documents and media whenever needed. We understand the importance of business continuity and the proper management of information.

Ongoing Document Availability

If you elect to have a file scanned and converted to PDF, the digital version of the file will remain available to you via the secure TIMG online portal for as long as your account is active and up to date.

Destruction at end of lifespan

Our secure document destruction services ensure that when closed file retention periods have been met and records are no longer required to be retained, that the account holder is notified, and an agreed secure destruction date is set. Once defined, the destruction process is commenced and a Certificate of Secure Destruction is issued.

VERIFICATION OF IDENTITY

Eliminate your risk with TIMG’s VOI App and Report Vault

Our VOI app makes it easy to securely collect and archive your clients’ private information, such as identity documents and contracts. And in one simple step, you can transfer data directly to the TIMG Vault Report Repository, so you won’t need to keep it on your mobile device.

| VOI’s are securely stored offsite on servers in Australia. TIMG’s operations are certified to and/or compliant with the highest Australian and international records management standards.

Want to learn more about our Secure Archive Storage solutions for your Australian business?

Talk to a TIMG specialist today

We have locations Australia wide including Brisbane, Canberra, Sydney, Melbourne, Adelaide, Perth, Darwin or Hobart.

Questions & Answers

Some commonly asked questions about off-site document storage.

Firstly our people, they are “our people” not contractors. Our delivery teams are fully trained in security and customer service. Secondly, information management is what we do. Your records are safe with TIMG and your records are handled by professionals. We are not a courier company, so records do not travel with general freight and they are secure throughout the transportation chain. Thirdly, our systems and bespoke software, gives us the ability to deliver robust performance every time and help streamline your archiving activities. Lastly, we are constantly improving and making sure we offer the most up-to-date solutions for any of your records management requirements.

Possibly, yes – however, it is important to note that with the new privacy legislation in place, organisations that do use self-storage facilities, may not be fulfilling their legal obligations. We are happy to look at all options and come up with the best value proposition for our customers.

Not at all. Our software is able to handle any existing barcode. We simply import the data and scan away under the existing barcode. This makes any transition seamless, efficient and fast.

We use unmarked vehicles for security reasons. Each vehicle is satellite tracked, managed and owned by TIMG to ensure service schedules are adhered to, reducing risk and breakdowns. We are not a courier company, so records do not travel with general freight; they are secure through the transportation chain.