Hear how TIMG helped Janet Hryb from LJ Hooker Settlements achieved organisation for her team.
TIMG provide a range of solutions that help your business operate more efficiently. Secure and reliable, our complete archiving and document management services allow you to focus on the areas of your business that need you the most.
Nicole Labuschagne – Practice Manager
For close to 2 years, Batch Mewing has been using TIMG Offsite Document and File Management Solutions. In that time, we have been well serviced by our relationship manager Deborah Lopez, who has been well supported by her local operations team. TIMG are professional at all times and we have always felt that our client’s documents and our firm’s data is in good hands. The whole process is seamless – from collection of the documents and data, through to online indexing. Most importantly, if we request an urgent retrieval of our client’s file, TIMG turn it around within an hour!
National Professional Group
“I love you guys – I’ve recommended you to all my friends with businesses. If they ever need file storage, you’re the place to go. There’s never been any issues. The Service Representatives are always lovely.”
“Switching from a competitor was the best decision we’ve ever made – TIMG offers a fantastic service just like the sales people promised! Sean and Dragan are amazing to deal with. They are always really friendly and
Australian Health Governing Council
“The Service Representatives are very polite and helpful. One even organised our boxes, made a list of what was being stored, then sorted a new solution. I appreciate the great customer service TIMG provides, the follow-ups are fantastic!”
Ever since joining Bailey Nelson, I have been in touch with TIMG. In the initial stages, TIMG looked after our document storage and were our technology resources supply partner. But based on their efficiency and reliable service, we decided to expand our relationship. Right now, TIMG also provides us with services around software licensing, data hosting and vendor partnerships. I am very pleased with their service and certainly expect our partnership to grow stronger in the future.
National Health Fund
“One long weekend, we forgot to put in our special request for tapes, but someone at TIMG looked at our delivery patterns and managed to send over the right amount of tapes. I was shocked and incredibly impressed!”
Property Conveyancer, Victoria
“I don’t say this very often, but everyone in your company has been wonderful. Ian – fantastic. The manager – fantastic. Everyone has been great! And the way everything runs is impressive. It’s easily a 100/100 service!”
“Things could not be going any better; everything is excellent! There is absolutely nothing to complain about the fantastic Service Representatives. If I could give them 200/100 I would.”
Michelle – Senior Document Controller
Since joining TIMG and transferring from our previous supplier, the number of choices and ease of doing everything has increased 100-fold. Carlos was the most helpful person getting it going for us, and stuck with me all the way, and always at the end of the phone to help. Things could not be better and what it holds for the future is even more exciting. Everyone is so lovely with outstanding personal customer service.