Our Leadership Team

Chris Cotterrell

General Manager

Having lived and worked overseas earlier in my career, I have enjoyed exploring Australia, especially as I visit our offices located in each state. My guilty pleasures mainly involve the great outdoors: scuba diving, 4WD driving and travelling.  During the past ten years, I have had the privilege of leading TIMG’s growth and development, which has included the acquisition of companies that offer complementary services to benefit our clients.  Our success is largely due to our people’s dedication to customer service.  Our culture is all about empowering our own people to develop and be creative while having fun. We love challenges and look forward to working with our clients to develop innovative strategies and digital solutions for the future.

Shabnam Pourbozorgi

National Manager

Travel is real passion of mine and is shared whole heartedly by my family! We try to spend as much quality time together discovering new places to visit in Australia, Europe and Asia. Since 2001, the development of TIMG’s client-centric culture has been one of my primary areas of focus within my portfolio of responsibilities. Staff training and KPIs are inextricably linked to our Client Care Index ensuring that we maintain the highest standards and ISO certification. TIMG remains committed to the path of continual progress as we move forward in the new digital age of information management.

Phil Watts

Commercial Finance Manager

As TIMG’s Commercial Finance Manager, I do more than just wrangle numbers.  With more than 20 years experience shaping organisations to be the best in their field, I’ve worked across a wide range of industries from funds management and insurance, to automotive and logistics. This passion to work with the best, aligns well with my role at TIMG – a company committed to innovative solutions in the information management sector. I have a strong passion for all things summer, and still play with cars, although I must admit – time spent with my family and the pet German Shepherd, is the best. 

Jason Carr

National Digitisation Manager

I’m a keen sports fan and when not watching or playing sports, I spend my free time relaxing with my family. To be honest, with three young ones, there is not much relaxing done! I’ve always had an interest in people and solving problems. At TIMG, we understand that the technology and processes involved in providing reliable, accurate and comprehensive Information Management solutions are rapidly evolving. It’s exciting to lead a team of Information Management professionals whose sole focus is to deliver solutions tailored to you, coupled with a level of customer service unrivalled in this industry.

Sean Kays

Regional Manager QLD and WA

Growing up in Botswana, I’ve enjoyed some truly awesome experiences in my life. Some of the most rewarding, being during my 14 year tenure as a Volunteer Firefighter. These days, my young family takes up most of my spare time but we still enjoy the bush and Queensland’s beaches. In 2007, I took on the challenge of establishing Queensland’s first warehouse and data vault facility. Our success today, is the result of the hard work of our operations team, who provide uninterrupted services to our clients. As we continue to grow, our focus is to deliver our ever-evolving range of digital services to our clients.

Mike Reynolds

Regional Manager VIC and SA

I have a keen love for our natural environment and cherish the opportunity to promote sustainability and responsible business practices within TIMG. After having spent 12 years as a Conservation Officer in South Africa I now enjoy exploring natural Australia. Since starting at TIMG in 2007, I have helped significantly expand the Victorian business to include a full suite of information management services from document and data storage and management; to digitisation and workflow business solutions. Our focus is on quality engagement and service and keeping it as the best in the industry.  

Tineke Mann

eBusiness Manager

I love anything creative, embracing happiness and living in the moment. I believe we are given one shot at life and we should make it count! I live by the quote “Live everyday as if it is the best day of your life”. TIMG’s eBusiness division is primed to help companies prepare their systems and processes for the future.  We work closely with small to large businesses to develop customised solutions that will deliver both short and long-term benefits. We understand the importance of helping clients transition to new technology in line with their vision, goals, and timeframes.

Nathan Richards

ACT State Manager

Since moving to Canberra, my weekends have been about family and enjoying the benefits that regional Australia has to offer. The ACT is a unique and very competitive market but our focus on service is a strong point of differentiation for us. We adopt a holistic approach, looking at the performance of the whole business and working through issues, helping our clients to overcome their challenges rather than just selling them a product. Most importantly, as a trusted partner, we deliver on our promises and make our clients’ satisfaction our prime focus.

Maurice Hewson

State Manager SA and NT

Listening to music and playing in bands are two secret passions. I also maintain my fitness and love supporting my local football team. With more than 15 years’ experience in the records management industry, I understand that customer focus is central to developing meaningful business relationships. As a team, we seek to engage with our clients and routinely support them through events, sponsorships, and industry conferences.  By learning about our clients’ operations and vision, we gain a deeper understanding of how to tailor the solutions that work best.

Brett Mckenzie

NT Branch Manager

Darwin has so much to offer and that is what I love about the place! The Information Management space holds many exciting opportunities and is continually evolving. Understanding our clients needs is a top priority for me as they are forced to continually explore more efficient and cost effective ways to manage their information. TIMG is an incredible business to work within and my role affords me the opportunity to help establish real partnerships with our clients as we assist them to articulate their needs. Darwin might not be a large city but it certainly has a huge heart!

Parand Mohsenpour

Marketing and Innovation Manager

I love reading, soccer, music and philosophy. Some think I’m a perfectionist – I call it exceeding expectations. The inevitability of change in the Information Management space is my main motivator right now and working at TIMG, has allowed me to develop and implement dynamic and innovative Marketing strategies for our business. On any given day, I can find myself dealing with new product verticals, new applications or systems integration challenges. My role has me working with almost all departments across the group – a great way to stay in tune with our business.

Danny Jeong

Tech & Storage Supplies Manager

I’m a big fan of cooking, sport, and travel. I’ve also been known to tune-up the odd performance car. By day, I manage the product team at TIMG. We specialise in partnering with IT procurement departments across industries to provide hardware, software, and license support for a wide range of services and products. Over the past five years, I’ve noticed an increasing demand and expectation from clients for the provision of reliable and convenient service from a locally based sales team. I am incredibly proud of my team as we consistently meet our client’s expectations and needs. 

Nathan Roberts

National eDiscovery Manager

When I am not spending time with my twin daughters, I enjoy watching sport and playing video games – both retro and modern in equal amounts. After 9 years working in document management, and then 7 years in litigation support and eDiscovery, I joined TIMG in 2017, where I manage our eDiscovery team, working closely with not only our clients, but also our internal teams, to utilise technology for our eDiscovery, Digitisation and Document Management projects. With more and more data being generated each day, information management becomes increasingly important, and TIMG is well positioned to assist our clients with managing their data, regardless of whether it is in physical or digital form.

Samantha Bowie

National eDiscovery Consultant

I am a lover of live music and movies. And when I’m not listening to great music I’m enjoying the great outdoors of Sydney with my friends and my gorgeous King Charles Cavaliers. Electronic discovery is more complex and challenging than ever. I enjoy embracing the opportunity to bring professionalism and deep client relationships to TIMG where we get to back our e-Discovery practice with the full suite of data management solutions that TIMG provides. Taking this powerful ecosystem of solutions to our clients is a unique proposition in the world of data management and I revel in the opportunity to combine my legal background and my 10 years of eDiscovery experience into such a dynamic market.

Takako Peters

Financial Controller

I enjoy challenging myself in new ways daily and like to exceed expectations whenever possible. Outside of work, meeting with friends and spending time in my own space keeps me happy and grounded. Regarding the Information Management Industry – client demands and expectations are constantly evolving along wit the general trends in commerce which is seeing a rapid change from traditional to new digital formats. The way in which information is kept and reproduced today is also changing rapidly. My team focuses on Customer Service and delivery of high-quality services as a point of difference in the market, and I’m responsible for supporting these goals and outcomes financially.  

Glen Baars

National Online Backup Manager

I currently work with the team to support existing clients, ensure IT infrastructure availability, implement new service offerings, improve business workflow and grow server implementation to support business growth. We have achieved so much in the past 5 years, becoming the largest Veeam service provider in Australia and New Zealand. We developed a digital archive solution (OpenDiscover) that scales to any business size and we recently transitioned our storage backend to a new platform. We did all of that with a small support team that was goal driven and highly efficient.

Carlo Di Toro

National Bureau Manager

I’ve always believed that we need to develop mutually beneficial relationships with our clients across our business. It’s only through trusted and reliable service that we can build ongoing business relationships. With my new role as National Bureau Manager, I’ll oversee all aspects of the strategic direction for the bureaus nationally. I think the most exciting part of the new role will be my engagement with our fantastic staff and clients. Affecting change will require everyone’s input and only together, will we bring new ideas to life.

Conroy Filies

State Manager NSW

Sport has been a massive part of my life and has taught me much about being a team player but also about the real value and importance of family as a part of your success equation.People don’t care how much you know until they know how much you care.” This is my business philosophy and whether it is working with employees or with clients, I enjoy investing in efforts to help people resolve issues. I give every client my personal attention. I walk in their shoes, so right from the get-go, I understand what they need, and they know what to expect.

Freightways Australia

Helene Prat

Head of People & Culture

I am a sustainability advocate and like to promote environmentally friendly ways of living. I have worked for over 15 years, on different continents, creating better places to work. I believe that enjoying the work you do, the people you do it with and, feeling challenged at the same time, will always bring out the best in a person and is key to living a happy and balanced life. I joined The Information Management Group (TIMG) in early 2019 and work with my team every day to improve and innovate around all things People & Culture.

Ian Swift

IT & Development Manager

I’ve been in IT since I was 18 when a friend’s father asked if I could help with an asset register for AT&T. Partly because of this, I completely changed what I was going to study at university, settling with Computer Science. Since graduating, I’ve had a long career in the deep end of code and nurturing technical teams of all shapes and sizes. I love a technical challenge and strive to find simple and elegant solutions. I joined TIMG, and now Freightways, 5 years ago and have been able to form a fantastic closely-knit team. When I’m not working, I enjoy gaming, cooking great meals with my wife, good wines and having fun with my fur-child, Dillon.