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Find the solution for your needs with our Find My Solutions ToolTIMG Couriers
TIMG has been in the business of secure transport and delivery of mission-critical, confidential information for more than 20 years.
Because we understand no two businesses are the same, we offer our clients customised courier solutions that draw on our knowledge and experience of secure warehousing and logistics.
In our business, there is no substitute for trust and accountability.
TAILORED COURIER SOLUTIONS
We understand that no two businesses are the same. That’s why our
bespoke courier services are built to meet the needs of your growing business.
WHY CHOOSE TIMG COURIERS?
Secure delivery of your confidential items and documents
Over the years, we’ve developed a reliable and fully auditable, secure courier service that our clients depend on for the delivery and transport of their mission-critical data, information, and goods. Our secure and confidential courier delivery services ensure that your important documents/items are collected and delivered safely from point A to point B.
Track and Trace
All items are scanned on collection and scanned again on delivery. You will know when, where and who handled your confidential items.
Company owned Fleet
We own our fleet of vehicles which are all satellite tracked and fitted with security enhancements to ensure the safety of all cargo.
Same Day, Next Day, and VIP Delivery
We offer same-day, next day, and VIP delivery services across Australian metro regions. Other options are available for more urgent requirements.
Accredited & Compliant
Our processes and facilities meet the highest Industry Standards of Compliance and Accreditation. We actively review and upgrade all our accreditations.
PRICE GUIDE
Choose a delivery that’s right for you
Same Day Delivery
from
$30
- Pickup and Delivery on the same business day
- 10am booking cut off
- *up to 5km delivery zone included
Next Day Delivery
from
$20
- Pickup and Delivery on the next business day
- 8:30am booking cut off
- *up to 5km delivery zone included
VIP Delivery
from
$50
- Pickup and Delivery on the next business day within requested time frame
- *up to 5km delivery zone included
Confidential Courier
Order your Legal Print Jobs + Delivery
You can order Print Jobs and have them delivered
via our secure online portal.
Book Secure Delivery
We collect and deliver your valuable items
We work with businesses and organisations Australia wide
delivering their high value items.
TIMG COURIERS FOR THE HEALTH SECTOR
We partner with Hospitals, Records Managers, and Medical Coders to provide transportation and secure storage of confidential patient records.
Once in our custody, we ensure secure handling and processing to safeguard against improper disclosure or loss. We also make sure that all documentation within medical records are never separated from the original medical file. All documents in our custody are barcoded making them easy to track and locate.
| At TIMG, we also provide 3PL solutions to medical equipment distributors for the secure storage and delivery of valuable medical equipment and supplies.
* Please note: This is a State based service. Inter-state collections and deliveries between TIMG offices may be provided by commercial courier contractors.
TIMG COURIERS FOR THE LEGAL SECTOR
Confidential Courier for Legal Documents
Our secure, contactless, and confidential courier delivery services ensure that your important documents/items are collected and delivered to the location of your choosing. We also ensure that your items are never delivered to closed offices or unattended businesses.
We collect and deliver Court Papers, Licenses, Passports, Deeds, Mortgages, Patents, Building Leases, Contracts, and Permits* on behalf of Law Firms and Government Departments. *Excludes process serving services.
| Our experienced Operations staff work with our clients to establish solutions that are reliable and auditable.
* Please note: This is a State based service. Inter-state collections and deliveries between TIMG offices may be provided by commercial courier contractors.
TIMG COURIERS CUSTOMISED
Looking for a Secure Storage and Delivery Partner?
As a company that has ‘problem-solving’ at its core, we work with our clients to find solutions that are cost-effective and hassle-free. We look after the security and compliance aspects allowing, our clients to focus on growing their businesses.
If you need to discuss warehousing, distribution, and secure courier services across all Australian metro regions (including Melbourne, Sydney, Canberra, Perth, Darwin, Hobart, Adelaide, and Brisbane), talk to us today to learn how we can assist.
| With our premium courier services, you can be confident that we will securely collect and deliver your valuable items on time, every time.
* Please note: This is a State based service. Inter-state collections and deliveries between TIMG offices may be provided by commercial courier contractors.
TIMG BESPOKE 3PL SOLUTIONS
Looking for a bespoke solution?
Are you a small business or start-up experiencing rapid growth and expansion? Do you need to outsource storage and distribution to a reliable partner? Our experienced team will work closely with you to design a bespoke solution allowing your small business to meet your product distribution obligations. We work with a wide range of clients needing bespoke solutions – from law firms to medical equipment distributors to e-commerce start-ups.
Our specialist team can advise on secure storage, delivery timeframes, and logistics requirements, ensuring high-quality stock management and distribution. As a TIMG client, you will have access to your account via our secure web portal allowing you to better manage stock, order deliveries, track deliveries, and run reports on your offsite asset holdings stored with TIMG.
| Our tailored solutions ensure a seamless connection between you, our client – your supplier, and your customer.
* Please note: This is a State based service. Inter-state collections and deliveries between TIMG offices may be provided by commercial courier contractors.
Kiara Clemente and Emily Genoese
You may have noticed we started sending more packages through TIMG Couriers recently. We love the service; the web portal is easy to use, and all our packages arrive on time and intact. Thanks for the support, as part of the supply chain, TIMG Couriers is an essential partner for the growth of our business. I would definitely recommend TIMG Couriers. I wish all couriers were as good and easy to deal with as TIMG Couriers.
Frequently Asked Questions and Answers about TIMG Couriers and TIMG Premium Confidential Courier Services
TIMG will create a unique barcode sequence which our representative will attach to your document package at the time of collection. This barcode will be scanned at both the collection and delivery locations with both actions signed by the sender and the recipient respectively. By attaching these barcodes to individual files or archive boxes, we will provide quick and easy identification of items in transit or storage with us via our secure online portal. Our Operations team will set up your access to the portal.
Absolutely. We follow the same process outlined in the question above. Please contact the Operations team on 1300 764 954 to enquire about pricing.
Yes we do. We have secure storage facilites across Australia and have our own courier fleet. Talk to our experienced Operations team about your requirements and we can tailor a 3PL solution that will work for you and more importantly, for your customers.
Firstly, be assured that we closely monitor the situation with Covid-19. To answer your question – yes, we do conduct contact-less delivery work. Our delivery person will arrive at your premises and alert you that they have arrived and will stand about 2 meters away from you at all times. You will be asked your name, then they will enter it and sign on your behalf (this will show in the tracking information).
Yes, we do. Coalesce™, our proprietary asset management, reporting and billing software is the principal means by which TIMG clients order, track and report on their offsite asset holdings that are stored with TIMG. We provide our clients with secure access to their Coalesce™ account via our web portal and also provide support for our clients using Coalesce™.
*Our delivery capacity is subject to State and Federal declarations relating to COVID-19 restrictions