Secure, compliant records management for clinical trials

Across Australia, TIMG supports clinical research organisations by securely managing, protecting and preserving clinical trial records. We support the entire information lifecycle, from physical archives and digital environments to digitisation, metadata capture, backup and recovery.

COMPLIANT RECORDS MANAGEMENT

Clinical trial records management built for research environments

Clinical trial records contain highly sensitive information and are subject to strict governance, privacy and retention requirements. Maintaining the integrity, accessibility and security of these records is essential throughout every stage of the clinical trial lifecycle.

Clinical Trial Records Management, Clinical research professionals reviewing trial records and compliance documentation
timg complete archiving solution for clinical trial documentation that supports the lifecycle prepaid all inclusive

Complete Archiving

All-inclusive lifecycle records management with one upfront cost and no hidden fees.

Secure storage facilities for clinical trial records and archived study documentation Australia nationwide

Secure nationwide collection and storage

Secure handling, transport and storage facilities located across Australia.

Secure destruction of clinical trial records following approved retention requirements

Compliance-led processes

Audit-ready governance and secure destruction processes that support regulatory obligations.

TIMG supports healthcare organisations, research institutes, hospitals and clinical research teams with secure records management, digitisation and information governance services.

Trusted research partner

Supporting healthcare and research organisations including HIMAA members and affiliated organisations.

COMPLETE ARCHIVING

Complete clinical trial archiving with one upfront cost and no complications

Our prepaid, all-inclusive archiving solution removes cost uncertainty and administrative complexity from long-term records management. You pay one upfront cost, and we take care of the rest.

Secure collection and transport

Barcode tracking and indexing

Long-term compliant document storage

Retention and lifecycle management

Secure destruction at end of retention

Secure collection and transportation of clinical trial records from research sites, hospitals and healthcare organisations for storage, digitisation and long-term records management.

We collect

Secure collection from sites and facilities across Australia.

Secure storage facilities for clinical trial records, supporting long-term retention, controlled access, retrieval and information governance requirements.

We store

Compliant long-term storage for sensitive clinical trial records.

End-to-end clinical trial records management covering collection, storage, digitisation, retrieval, retention management and secure destruction of research documentation.

You’re covered

All-inclusive prepaid service with one simple upfront cost.

Controlled destruction of clinical trial documentation with audit records

We destroy

Secure certified destruction at the end of your retention period.

HEALTHCARE DIGITAL SERVICES

Specialist digital services for clinical research

Clinical research teams increasingly manage records across both physical and digital environments, creating more complex information and compliance requirements. TIMG provides specialist digital services that improve accessibility, strengthen governance and support secure clinical trial records management across the entire lifecycle.

Metadata capture and data indexing

Digitisation and Scanning of paper records and microforms

Secure Cloud Backup and Disaster Recovery

Integration of physical to digital health records with our partner InfoMedix

OCR capture and searchable digitisation of patient cards and clinical documents

Secure digital archive for long-term clinical trial records retention with cloud backup and digital transformation, Clinical Trial Records Management

KEY ADVANTAGES OF OUR SOLUTION

Why healthcare and research organisations choose TIMG

Healthcare and clinical research organisations require dependable systems that protect sensitive information while supporting strict compliance obligations. TIMG helps organisations reduce operational risk and also improve records governance through secure, compliant and practical information management solutions.

Clinical trial records managed with documented controls, secure handling, retention management and audit-ready processes to support compliance and governance requirements.

Secure and compliant records management

Secure facilities and proven records management processes designed to support regulatory, governance and privacy obligations.

Clinical trial information management services that streamline document handling, retrieval, retention and compliance activities, reducing administrative workload for research teams and healthcare organisations.

Reduce administrative burden

Our solutions are designed to simplify records management processes and reduce the operational overhead associated with long-term archives.

End-to-end lifecycle management of clinical trial records from collection to secure destruction

End-to-end lifecycle management

Full support from TIMG information management teams across collection, storage, retention management and secure destruction.

Trusted by organisations across healthcare, research, government and highly regulated industries.

Experienced healthcare information management partner

Trusted by organisations across healthcare, research, government and highly regulated industries.

CLINICAL ARCHIVE MANAGEMENT

Clinical trial document management and secure archive storage

Developed by TIMG, Coalesce™ streamlines the management of multi-study clinical archives through fast record retrieval, secure offsite storage oversight, and integrated digital document management.

Document management audit trail showing user activity, record access history and compliance tracking for clinical trial records management
Fast and secure retrieval of archived clinical trial records and research documentation to support audits, inspections, monitoring activities and operational requirements.

Rapid Retrieval

Quickly locate trial boxes, participant datasets, and archived research records through targeted search and filtering.

Complete visibility of archived clinical trial records and document inventory

Archive Visibility

Maintain complete oversight of clinical trial documents and physical archive holdings within a single searchable platform.

Compliance controls for clinical trial records management, retention and governance

Compliance Control

Strengthen clinical trial compliance management with accurate archive tracking, reporting, and controlled document access.

Integrated records management for physical and digital clinical trial documentation

Integrated Records

Link digital inventories and supporting e-files directly to physical clinical archive records for streamlined document management.

PARTNERSHIP FOR RESEARCH EXCELLENCE

Proud partner of the Harry Perkins Institute for Medical Research

TIMG is proud to support the Harry Perkins Institute of Medical Research, and its work across cancer, heart disease, diabetes and rare genetic diseases. This partnership reflects our ongoing commitment to healthcare innovation, research excellence and the secure management of critical information.

With more than 450 staff and researchers, the Perkins Institute continues to drive important medical breakthroughs while advancing the future of healthcare research across Australia.

Harry Perkins Institute of Medical Research clinical research partner supporting medical research and clinical trials in Australia, Clinical Trial Records Management
START SECURING YOUR DATA

Secure your clinical trial records with TIMG

Protect sensitive clinical trial information with a trusted Australian records management partner.

TIMG can help your organisation build a secure, compliant and efficient clinical trial records management solution.
Click here or call 1800 464 360 for Records Management services across Australia including Melbourne, Sydney, Perth, Brisbane, Adelaide, Hobart, Canberra and Darwin.

FAQs

Frequently asked questions about TIMG Clinical Trial Records Management Solutions

Clinical trial records management involves the secure handling, storage, retrieval, retention and destruction of documents and information generated throughout the lifecycle of a clinical trial.

We support the management of trial master files (TMFs), investigator site files (ISFs), patient records, consent forms, research documentation, imaging records and other clinical research information assets.

TIMG provides secure physical records storage alongside digital services including digitisation, metadata capture, backup and recovery.

TIMG’s Complete Archiving solution provides prepaid collection, storage, retrieval services and compliant destruction under one upfront cost model.

Yes. TIMG supports long-term records retention requirements and secure lifecycle management for regulated industries including healthcare and clinical research.

All TIMG facilities operate according strict information management and security processes and protocols designed to protect sensitive information.

TIMG provides records management services nationally across Australia.

Yes. TIMG offers secure digitisation and scanning services to help organisations transition from physical to digital records environments.

TIMG supports healthcare providers, hospitals, clinical research organisations, universities and research institutes across Australia with secure records management, archiving and digital information management solutions, and delivers some of the fastest document‑scanning turnaround times in the industry. In addition to these core services, TIMG strengthens healthcare information management through active industry engagement with HIMAA, including sponsorship of the HIMAAQ mentorship program in Queensland. We also continue to support our partnership with the Harry Perkins Institute of Medical Research, as well as our collaboration with InfoMedix to deliver integrated digital health records solutions.